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Introduction A Tenant Admin has complete access to Oloid platform and all the Oloid connected devices. You must be an Oloid user to be a Tenant Admin. For adding an existing user as Tenant Admin, see How to invite a Tenant Admin Pre-requisite You must be a Tenant Admin to add and invite a new user as Tenant Admin. Steps to add and invite a new user as Tenant Admin:
  1. Log in to the Oloid Portal.
  2. On the homepage of the portal, click user profile icon on the bottom left. How to add and invite a Tenant Admin - screenshot 1 The user profile menu is displayed.
  3. Do one of the following:
    1. Go to Tenant Settings > Admin Controls tab >Tenant admins > Invite Tenant Admin. How to add and invite a Tenant Admin - screenshot 2 OR, go to Tenant Settings > Action > Invite Tenant Admin. How to add and invite a Tenant Admin - screenshot 3
    2. Click Invite Admin. Image The Invite Tenant Admin pop-up box is displayed. How to add and invite a Tenant Admin - screenshot 4
  4. On the pop-up box, do the following:
    1. Enter the user name in the Search By User or Primary ID field. The search result lists down if there is any existing user.
    2. Click Add user to add a new user. How to add and invite a Tenant Admin - screenshot 5 The Create Tenant Admin screen is displayed for the new user and username is auto populated. How to add and invite a Tenant Admin - screenshot 6
    3. Edit Full Name( if required).
    4. Enter Primary ID or select Use OloID as Primary ID to use OloID as your primary ID.
    5. Select connection from the Connection list.
    6. Enter Admin Email.
    7. Select Read Only Mode to restrict the Admin from performing any action in the Oloid Portal. (Optional)
Select Create & Invite. The tenant admin is created and listed on the Tenant Admins tab.
Note: An email is sent to the user to verify the email ID.
How to add and invite a Tenant Admin - screenshot 7

Video Tutorial

  1. Watch the video How to add and invite a Tenant Admin in Tenant Admin Portal-Video Tutorial