Skip to main content

​
Introduction

Read-only Mode allows Admin to view configurations, Activity Logs, and Transactions logs. Admin can download the Transaction reports.

​
Prerequisites

  • You must have Tenant Admin access to the Tenant Admin Portal.
  • The user must be an existing Tenant Admin.

​
Steps to enable Read-only Mode for existing Tenant Admin

  1. Log in to the Tenant Admin Portal.
  2. On the homepage of the portal, click user profile icon on the bottom left corner of the menu panel. How to Enable Read-only Mode for Tenant... - screenshot 1 The user profile menu is displayed.
  3. Click Tenant Settings. How to Enable Read-only Mode for Tenant... - screenshot 2 The Tenant Settings page is displayed.
  4. Go to Admin Controls tab. How to Enable Read-only Mode for Tenant... - screenshot 3
  5. In the Tenant Admins tab, click kebab menu (three vertical dots) and select Enable Read-Only Mode for the particular Tenant Admin. How to Enable Read-only Mode for Tenant... - screenshot 4 The Enable Read-only Mode confirmation pop-up box is displayed.
  6. Click Enable. How to Enable Read-only Mode for Tenant... - screenshot 5 The Read-only Mode is enabled for the admin successfully. How to Enable Read-only Mode for Tenant... - screenshot 6
Note: Once the Read-only mode is enabled, the admin cannot perform any action. A Read-only disclaimer is displayed at the top of every web page, and an editing disabled icon (How to Enable Read-only Mode for Tenant... - screenshot 7) is displayed next to the user name.

​
Steps to Enable Read-only Mode while inviting Tenant Admin

  1. Log in to the Tenant Admin Portal.
  2. On the homepage of the portal, click user profile icon on the bottom left. How to Enable Read-only Mode for Tenant... - screenshot 8 The user profile menu is displayed.
  3. Click Invite Admin. How to Enable Read-only Mode for Tenant... - screenshot 9 The Invite Tenant Admin pop-up box is displayed. How to Enable Read-only Mode for Tenant... - screenshot 10
  4. On the pop-up box, do the following:
    1. Enter User name or Primary ID of existing User in the search field.
    2. Select the accurate user name from the drop-down list.
    3. Select Read Only Mode to restrict the admin from performing any action in the Tenant Admin Portal.
Select Invite. How to Enable Read-only Mode for Tenant... - screenshot 11
  1. The user is successfully invited as a Tenant Admin with Read-only Mode enabled. How to Enable Read-only Mode for Tenant... - screenshot 12
    Note: Once the Read-only mode is enabled, the admin cannot perform any action. A Read-only disclaimer is displayed at the top of every web page, and an editing disabled icon (How to Enable Read-only Mode for Tenant... - screenshot 13) is displayed next to the user name.